Montigo Labs Privacy Policy
Last Updated: March 28, 2025
Montigo Labs (“we”, “our”, “us”) is committed to protecting your privacy and processing your personal data in accordance with Swiss data protection laws—including the Federal Act on Data Protection (FADP) and related guidelines. This Privacy Policy explains how we collect, use, store, share, and protect your personal data when you visit our website, use our products, or interact with our services.
1 Introduction
At Montigo Labs, we respect your right to privacy and ensure that all personal data is processed lawfully, in good faith, and proportionately. This policy applies to all personal data collected from natural persons interacting with our website and services. We take great care to ensure that your data is used only in ways that are clearly communicated to you.
2 Data Controller Information
Montigo Labs is the data controller responsible for the personal data collected through our website and services. Our company is located in Lucerne, Switzerland. Should you have any questions or concerns regarding data protection, please contact us at info@montigolabs.com or call our office using the phone number provided on our website. For all inquiries regarding data protection, please contact our Data Protection Officer using the contact details above.
3 Information We Collect
When you interact with us, we may collect information that you provide voluntarily, such as your name, email address, postal address, and telephone number. In addition, we collect account data, including your username, password (which is securely stored), and profile information when you register with our services. Information related to orders or service requests, inquiries, feedback, and other communication is also collected. Moreover, when you visit our website, we automatically gather technical data such as your IP address, browser type, operating system, and the pages you visit. We also use cookies and similar tracking technologies to improve your experience; further details are provided later in this policy.
4 How We Use Your Information
Your personal data is used primarily to deliver, maintain, and improve our products and website. We utilize your information to personalize your experience and provide content tailored to your interests. Your data is also used to send transactional and promotional communications, conduct internal analysis to improve our services, and to comply with legal, regulatory, and contractual obligations. In addition, your data helps us safeguard our systems and protect against unauthorized access, fraud, and other security threats.
5 Legal Bases for Processing
Our processing of your personal data is based on your explicit consent when provided, is necessary for the fulfillment of a contract with you, or is required to comply with legal obligations under Swiss law. Additionally, we may process your data based on our legitimate interests as long as these interests do not override your rights and freedoms.
6 Cookies and Tracking Technologies
Our website employs cookies and similar technologies to enhance your browsing experience, analyze website traffic, and provide personalized content and advertisements. You can manage your cookie preferences through your browser settings, though please note that disabling cookies may impact certain features of our website.
7 Data Sharing and Transfers
We do not sell your personal data. Your data may be shared with third-party service providers who support our operations, as well as with legal authorities when required by law or to protect our legal rights. In situations involving corporate transactions such as mergers or acquisitions, your data may be disclosed as necessary. When transferring data outside of Switzerland, we take appropriate measures such as entering into standard contractual clauses or using other legal instruments to ensure your data receives an adequate level of protection.
8 Data Retention
We retain your personal data only as long as it is necessary for the purposes for which it was collected or as required by applicable law. When your data is no longer needed, we securely delete or anonymize it in a manner that prevents any identification of you.
9 Your Rights
You have the right to access the personal data we hold about you. If you believe any of your data is inaccurate or incomplete, you can request that it be corrected. You also have the right to request deletion of your data when it is no longer necessary for the purposes for which it was collected. Additionally, you may request that we restrict the processing of your data or object to its use based on our legitimate interests or for direct marketing purposes. Under certain circumstances, you have the right to data portability, meaning you can request a copy of your data in a structured, commonly used, and machine-readable format. To exercise these rights, please contact us using the information provided above. We may require proof of your identity to process your request.
10 Security Measures
Montigo Labs employs robust technical and organizational measures designed to protect your personal data. We use data encryption both during transmission and when stored, implement access controls and conduct regular security audits, and utilize secure storage solutions and firewalls. These measures are intended to prevent unauthorized access, disclosure, alteration, or loss of your data.
11 Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. When updates are made, the revised policy will be posted on our website along with a new “Last Updated” date. We encourage you to review the policy periodically to stay informed about how we are protecting your data.
12 Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy or our data processing practices, please contact the Montigo Labs Data Protection Office by emailing info@montigolabs.com or calling our office. Our team is ready to assist you with any inquiries related to your personal data and our practices.